🔒 Data Protection Policy

Bajli Privacy Policy — How Your Information Is Kept Safe

Your trust is our most valuable asset. This page explains — in plain English — exactly what information is collected when you use Bajli, how it is stored, and who it is shared with.

Updated: January 2026 256-bit SSL Never sold to third parties
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Document type
Privacy Policy
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Effective Date
1 January 2026
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Applicable
bajli.pro and associated apps
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Encryption
256-bit TLS/SSL
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Total sections
10 Main Categories

Bajli's Core Privacy Principles

The standards we follow to keep your data safe

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Encryption Protection
Every data transfer on Bajli is secured with 256-bit TLS encryption. No third party can intercept or read your information.
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Your data is never sold
Your personal information is never sold to advertisers or third parties. Your data is used solely to improve the quality of services provided to you.
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Control over your own data
You can view, edit, or request deletion of your stored data at any time. That is your right.
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Cookie Transparency
The purpose of each cookie is clearly explained. Except for essential cookies, you can disable the rest at any time.
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Change Notification
If significant changes are made to the Privacy Policy, you will be notified in advance by email or SMS. Terms are never changed without prior notice.
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Child Protection
Bajli does not collect information from anyone under the age of 18. Any account identified as belonging to a minor is closed immediately.
1

Introduction — Why This Policy Exists

This Privacy Policy ("Policy") Bajli ("We", "us") and users of the bajli.pro website and related services ("You") clarifies how data is processed.

We believe your personal data belongs to you. Bajli collects and uses that information solely to provide you with a better experience — not to sell it to third parties for commercial purposes.

By using any Bajli service, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services or contact us.

2

What Information We Collect

Bajli collects different types of information in different situations. The details are outlined below:

Data type When it is collected Purpose
Name, email, phone At registration Account creation & communication
National ID card KYC verification Age and identity verification
Mobile Number Processing Time Transaction verification & OTP
IP address & device Login / Browsing Security & Fraud Prevention
Betting History During Gameplay Loyalty Points & Dispute Resolution
Cookies & Browser Data Website visits Experience Improvement & Analytics

We never collect unnecessary information — only what is genuinely required to provide our services.

3

How Collected Information Is Used

How Bajli uses your information:

  • To create and manage your account and ensure its security
  • To process transactions via bKash, Nagad, or Rocket
  • To track loyalty points and send rewards
  • To suggest games and offers tailored to your preferences
  • To detect fraud, money laundering, and duplicate accounts
  • To meet legal obligations and fulfil reporting requirements to regulatory authorities
  • To handle support tickets and resolve complaints

What we never do: Using your information to advertise third-party products, selling your data to advertisers, or passing it to third parties without your consent.

4

Information Sharing — Who We Share With and When

Bajli does not generally share your information with third parties. However, sharing may occur in the following specific circumstances:

  • Payment Providers: bKash, Nagad, Rocket — only the minimum information necessary to complete transactions
  • Game Provider: Session data required to run the game (not personally identifiable)
  • Legal Authority: Under a court order or a lawful request from a regulatory authority
  • Security Partners: Fraud & Cyber Attack Prevention

All third-party partners are contractually required to uphold the same privacy standards as Bajli. They may not use your data for their own purposes.

5

Data Retention Period & Storage Location

How long Bajli retains your data depends on the type of information and the applicable legal requirements:

  • Account information: May be retained for up to 5 years after account closure for legal compliance purposes
  • Transaction records: Up to 7 years, as required by financial regulatory rules
  • KYC documents: Up to 3 years after account closure
  • Cookies & browsing data: Session cookies — deleted when the session ends; Persistent cookies — retained for up to 1 year

Bajli's servers are housed in secure data centres. All data at rest is stored with AES-256 encryption.

6

Your Data Rights

As a Bajli player, you have the following rights:

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Right to Access

You may request to view the personal information we hold about you.

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Right to rectification

You can request corrections to any inaccurate information.

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Right to Erasure

You may request the deletion of specific data (within legal limits).

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Data portability

You may receive a copy of your data in a machine-readable format.

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Right to Restrict Processing

You may request that your data not be used for specific purposes.

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Right to Lodge a Complaint

If you are dissatisfied with how your data is being used, you can contact our support team directly.

To exercise these rights [email protected]. We typically respond within 7 business days.

7

Cookie Policy & Your Preferences

Bajli uses several types of cookies. Below is a breakdown of each type and the controls available to you:

You can also manage cookies through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.

8

Payment Information Security

Special measures are in place at Bajli to protect your payment information:

  • The mobile numbers linked to bKash, Nagad, and Rocket are not stored in full on Bajli's servers — only the last four digits are retained
  • Payment processing is handled directly through the mobile banking provider's gateway
  • OTP verification is mandatory for every transaction
  • Automatic alerts are triggered whenever unusual transactions are detected

Bajli will never ask for your full mobile PIN or password. If anyone requests your PIN over the phone or via live chat, it's a scam — report it to support immediately.

9

Third-party links & services

Bajli's platform is directly integrated with game providers (Play'n GO, Evolution Gaming, Pragmatic Play, etc.) and payment providers. These partners operate under their own privacy policies.

  • During gameplay, the game provider receives session IDs and gameplay data — not personally identifiable information
  • Bajli binds every partner to a data protection agreement
  • Bajli is not responsible for the privacy policies of third-party sites
10

Contact & Complaints Process

For any questions, requests, or complaints regarding the Privacy Policy:

  • Email: [email protected] (Subject line: "Privacy Request")
  • Live Chat: Log in to the platform and reach us via the support chat
  • Response time: Typically 3–7 business days

When major changes are made to this policy, the date at the top of this page will be updated and registered email addresses will be notified.

Bajli reviews this policy regularly to keep it aligned with international data protection standards.

Why does Bajli take the protection of your information so seriously?

One of the biggest concerns in online gaming is the security of personal information. When you create an account on Bajli, you share your name, phone number, and payment details — a trust we take very seriously.

That is why our entire system is built with this trust in mind. It goes beyond a written policy — every server, every database, and every API call is designed with security at its core.

For example, when you make a bKash deposit, Bajli never stores your full mobile number or PIN on its servers. Once the transaction is complete, only the reference number and amount are logged — not your payment account details.

Likewise, your KYC documents — national ID or passport — are stored in encrypted form and can only be accessed by authorized personnel involved in the verification process. This information is never shared with game providers or the marketing team.

Bajli's security team conducts regular Penetration Testing, where external experts attempt to breach the system — just as a hacker would — to identify any vulnerabilities. Any issues found are resolved promptly. This is an ongoing process, not a one-time exercise.

You also play a role in keeping your information safe — use a strong password, enable 2FA, and never share your PIN or password with anyone. Bajli will never ask for your password over the phone or via chat.

FAQ

Common Questions About Gaming & Bonuses at Bajli

Bajli's Sports Betting section lets you bet on football, cricket, tennis, basketball, and more. How it works: (1) Go to the Sports section and choose your preferred sport; (2) Browse the list of live and upcoming matches; (3) Click on a match to see available betting options — such as Match Winner, Over/Under, First Scorer, and more; (4) Click your preferred option to add it to the bet slip; (5) Enter your stake amount and confirm. Special cricket options: For IPL, BPL, and international matches, you can bet on Match Result, Top Batsman, Total Sixes, First Over Runs, and more — including in-play (live match) betting. Football options include: Half-Time Result, Both Teams to Score, Correct Score, and more. Minimum bet starts from ৳50.

The Wagering Requirement (WR) determines how much you need to wager before withdrawing a bonus. How it's calculated: Say you deposit ৳1,000 and receive a ৳1,000 bonus (100% match bonus). With a 30× WR: Bonus amount (৳1,000) × 30 = ৳30,000 total wagering required. A few important points: (1) Not all games contribute equally to the WR — slots count at 100%, while Live Casino games typically count at 10–20%; (2) Your real balance is used first, then your bonus; (3) You can track your progress under the "Bonus Progress" bar on your dashboard; (4) If the WR is not completed before the bonus expires, the bonus will be forfeited. Example: If you wager ৳20,000 on slots out of a ৳30,000 WR, you'll have completed 66.7%. Wagering the remaining ৳10,000 will fulfil the WR in full, making the bonus withdrawable.
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